SOP POLICY

 


A. Process Flow

1. Order Via Email / Whatsapp

2. Add To Chart

3. Transaction Process

4. Service


B. Handling of Customer Complaints

1. Customer Contact Via Email helpdesk@saptaborneo.com atau Via whatsapp 0811598995/08115398765

2. Follow Up Customer

3. Checking With Related Parties And Divisions

4. Confirm To The Customer


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